Frequently Asked Questions (FAQ)

1. I have changed my legacy name. How do I update it in Blogotex?
Please visit any Blogotex Access Point in-world and click on it. This will update your name in Blogotex.

2. How do I display dates instead of ‘Xd ago’?
Once logged into Blogotex, Click your name at the top right and selecting Account Settings, then change the Date Display Format from 'relative’ to ‘absolute’.

3. I made a payment inworld, but my subscription hasn’t been extended
Paying in-world merely adds L$ to your Blogotex Personal Balance. However, this does not automatically extend your subscription. To extend your subscription, you need to pay from your Blogotex balance within the Blogotex platform. For detailed instructions, please watch the video here.

4. Blogger cannot see any products within Brand/Event
For a blogger to see products, both the blogger and the products must be assigned to the same category. If a blogger cannot see any products, it means either he/shee is not assigned to any category, or the assigned category has no products.

5. Why does Blogotex say a product has been delivered, but it hasn’t appeared in Second Life?
Ensure that the device owner delivering the product inworld is not muted.